South West Safeguarding and Child Protection Procedures
South West Safeguarding and Child Protection Procedures South West Safeguarding and Child Protection Procedures

Quick Guide

August 2018

Welcome to this updated operational version of the Wiltshire Children's Social Care Procedures Manual.

Section 4, Amendments and Updates of this guide provide a summary of changes to this edition of the manual.

Users new to the manual will find it helpful to read the 'Quick Guide' before accessing the body of the manual.


Contents

  1. Display and Browser Options
  2. About this Manual
  3. Terminology
  4. Amendments and Updates
  5. Keywords
  6. Compliance
  7. Register for Updates
  8. Copyright
  9. Printing and Retaining Copies


1. Display and Browser Options

People with a visual impairment may have difficulty accessing this Manual.

To change the size of the text/layout - please use these accessibility buttons

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which are on menu bar on the left side of every screen. Click a larger button to increase your text size, the very largest being high visibility mode.


2. About this Manual

This manual will be regularly updated to take into account changes in procedure and legislation. The next scheduled update is February 2019.


3. Terminology

We believe it is crucial to use consistent terminology, which we agree with individual customers, for example:

'Home' and 'Resource' this is a generic term which means Children’s Home, Foster Home
'Child' or 'Young Person' both these terms are used to mean any child under the age of 18
'Staff' or 'Carer' means all Staff and Carers (including) whether employed or not
'Manager' means Team Manager, it also means YOT Team Manager
'Line Manager' means the first Line Manager of a team/service
'Parent' means person with Parental Responsibility
'Regulatory Authority' Regulatory Authority is the generic term used in this manual to describe the independent regulatory body responsible for inspecting and regulating services e.g. Ofsted.
'Social Worker' This means the worker allocated to the child/family. If there is no allocated worker, the Duty Social Worker or Team Manager is responsible.


4. Amendments and Updates

Amendments

Click here to view details of updates made to this manual.

The next update is scheduled for February 2019.

If you have any queries about the manual or suggestions to improve its contents please contact your Head of Service in the first instance.

If you want to make an amendment to an existing chapter in the manual for inclusion at the next update, or if you have any queries or suggestions, please contact Claudia Megele (Claudia.Megele@wiltshire.gov.uk) Head of Service for Quality Assurance and Principal Social Worker.


5.Keywords

The manual is accessed by practitioners from varying agencies, who may find terms that they are not familiar with. Therefore, a large glossary (Keywords) of terms is available such as Significant Harm (Try it: click on the highlighted text). We call them 'Keywords'. Once clicked, the definitions will appear in a new window or tab, depending on your browser. You can leave it open for reference, or close it using the "close" button at the bottom.

Many Keywords are highlighted in the body of procedures, but you can search for the Keyword you need: Go to the Keywords Index, on the left hand side of the screen.


6. Compliance

Regulatory Compliance

Every effort has been taken to ensure regulatory compliance. If you discover any errors or mistakes, please alert your manager.


7. Register for Updates

We recommend that you register with us to automatically receive notification when the manual is updated, and be informed about the briefing papers we regularly publish. Click on the ‘Register for Updates’ button on the left side of the screen, to complete and send your details to us.

We will manage your data respectfully and in accordance with your preferences and we will never share your data with other organisations for marketing or other purposes.


8. Copyright

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Wiltshire Council.


9. Printing and Retaining Copies

The Manual should normally be viewed on line but can be printed, for reference only.

To print a chapter, click on the print icon icon which is in the top right hand corner of the relevant procedure

Please note, the Manual will be updated regularly, so please avoid retaining printed versions.

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